Tax-free Counter at DiverCity Tokyo Plaza

Enjoy your tax free shopping at DiverCity Tokyo Plaza

Enjoy tax free shopping with the PIE VAT app at DiverCity Tokyo Plaza. It is considered to be one of the best shopping, dining, and entertainment complexes in all of Tokyo. Complete your tax refund at TOURIST INFORMATION & Tax-free Counter. 

  • No forms
  • No Lines
  • No hidden fees
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Easy way to complete tax free refund contactless

How PIE VAT app works: Complete your tax refund digitally

Enjoy shopping at DiverCity Tokyo Plaza PIE VAT partner stores　

Howtopievat_mall_step1Step 1. Shop at DiverCity Tokyo Plaza PIE VAT partner stores and pay an amount including tax

* Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT partner stores in the same shopping mall on the same day

Before visiting Tax-free Counter

Howtopievat_mall_step2Step 2. Download the PIE VAT app, scan the QR code from the store and start refund request on the app

 

 

*Highly recommended downloading the PIE VAT app before visiting the mall

Download the PIE VAT app
Visit Tax-free Counter

Howtopievat_mall_step3Step 3. Visit Tax-free Counter located at the food court of DiverCity Tokyo Plaza

Tax refund eligibility
* You must not be a resident of Japan
* You entered Japan within the last 6 months

After visiting Tax-free Counter

Howtopievat_mall_step4Step 4. Refund after the service fee (1.5% of total amount excl. tax) will be available on the PIE VAT app once approved

 

Your refund will be available on the PIE VAT app and you can withdraw it anytime.

Withdraw tax refund

Howtopievat_mall_step5Step 5. Set your withdrawal method on
PIE VAT app and withdraw your refund.

Your refund will arrive your bank account or credit card within 5 - 10 business days.

Visit TOURIST INFORMATION & Tax-free Counter located on the 2nd floor near the food court of DiverCity Tokyo Plaza

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Tax-free Counter at DiverCity Tokyo Plaza

Tax-free Counter, DiverCity Tokyo Plaza, is located in Odaiba, near Odaiba Beach.

It is a large-scale commercial facility that integrates shopping, entertainment, and dining. It offers a wide variety of stores, including popular fashion brands, character shops representing Japan, and interactive entertainment for the whole family.

Enjoy a meal at the food court, which boasts a variety of foods from 13 eateries including well-known Tokyo establishments! 

Notice

Important Notice

  • No returns accepted after the tax refund process is completed.

  • Tax-free goods must be exported by yourself. You are not allowed to transfer or consume the tax-free goods in Japan.

  • Tax-free goods cannot be purchased for business, commercial or resale purposes.

  • Please present your passport and the purchased goods at customs upon departure.

  • If you do not possess the tax-free goods upon departure, you have to pay the consumption tax at customs.

Tax refund eligibility

Summary of tax refund eligibility

  • Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT stores in the same mall on the same day.

  • Non-resident foreign citizens with “Temporary Visitor (within 6 months)”, “Diplomat” or “Official”
    status of residence.

  • Non-resident Japanese citizens who can provide documentary proof of residing outside of Japan continuously for at least 2 years.
Download PIE VAT app for free

Download the PIE VAT App and enjoy Tax Free Shopping

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