Enjoy your tax free shopping at ARIAKE GARDEN
Enjoy tax free shopping with PIE VAT app at ARIAKE GARDEN and Complete your tax refund at PIE VAT Station (Tax Free Counter)
- No forms
- No Lines
- No hidden fees
How PIE VAT app works: Complete your tax refund digitally
Step 1. Shop at ARIAKE GARDEN PIE VAT partner stores and pay an amount including tax
* Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT partner stores in the same shopping mall on the same day
Step 2. Download PIE VAT app, scan the QR code from the store and start refund request on the app
*Highly recommended downloading PIE VAT app before visiting the mall
Step 3. Visit PIE VAT Station located on the 2nd floor of ARIAKE GARDEN
Tax refund eligibility
* You must not be a resident of Japan
* You entered Japan within the last 6 months
Step 4. Refund after the service fee (1.5% of total amount excl. tax) will be available on PIE wallet on the app once approved
Step 5. Set your withdrawal method on
PIE VAT app and withdraw your refund.
Your refund will arrive your bank account or credit card within 2 - 5 business days
Visit PIE VAT Station (Tax Free Counter) located on the 2nd Floor of ARIAKE GARDEN
PIE VAT Station, ARIAKE GARDEN is located in Ariake, Koto City, Tokyo.
Ariake Garden is a shopping complex with over 200 commercial facilities, including a large supermarket. Visitors can enjoy a variety of food at the food court, restaurants, and cafes. The complex also has nice terraces on floors 3 to 5 where you can enjoy the breeze in an outdoor space. It is conveniently located between the Toyosu Market and Odaiba.
In addition to shopping, Ariake Garden offers hotels, event halls, and large-scale hot spring facilities.
Important Notice
- You must visit PIE VAT Station before you leave from ARIAKE GARDEN
- Tax-free goods must be exported by yourself. You are not allowed to transfer or consume the tax-free goods in Japan
- Tax-free goods cannot be purchased for business, commercial or resale purposes
- Please present your passport and the purchased goods at customs upon departure
- If you do not possess the tax-free goods upon departure, you have to pay the consumption tax at customs.
Need clarification?
Why do I need to visit PIE VAT Station?
Japanese regulation requires us to verify your original passport and purchased items to process your tax refund on the day of the purchase. Please do not forget to visit PIE VAT Staion before you leave from the shopping mall.
Why do I need to submit my personal information on PIE VAT app?
This information is required by the National Tax Agency in Japan to process tax refunds. PIE VAT is a licensed authorized transmitter of this information. PIE uses industry standard security to ensure data is stored and transmitted securely.