Tax Free Counter at MAGNET by SHIBUYA109

Enjoy your tax free shopping at MAGNET by SHIBUYA109

Enjoy tax free shopping with the PIE VAT app at the MAGNET by SHIBUYA109.

Complete your tax refund at Tax Free Counter.

No forms
No Lines
No hidden fees

Download PIE VAT app

Easy way to complete tax free refund contactless

How PIE VAT app works: Complete your tax refund digitally

Enjoy shopping at MAGNET by SHIBUYA109 PIE VAT partner stores　

Step 1. Shop at MAGNET by SHIBUYA109 PIE VAT partner stores and pay an amount including tax

* Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT partner stores in the same shopping mall on the same day

Before visiting the Tax Free Counter

Step 2. Download the PIE VAT app, scan the QR code from the store and start refund request on the app

*Highly recommended downloading the PIE VAT app before visiting the mall

Download the PIE VAT app

Visit the Tax Free Counter

Step 3. Visit Tax Free Counter located on the B2 floor of MAGNET by SHIBUYA109

Tax refund eligibility
* You must not be a resident of Japan
* You entered Japan within the last 6 months

After visiting the Tax Free Counter

Step 4. Refund after the service fee (1.5% of total amount excl. tax) will be available on the PIE VAT app once approved

Your refund will be available on the PIE VAT app and you can withdraw it anytime.

Withdraw tax refund

Step 5. Set your withdrawal method on the PIE VAT app and withdraw your refund.

Your refund will arrive your bank account or credit card within 5 - 10 business days.

Visit the Tax Free Counter located on the B2 floor of MAGNET by SHIBUYA109

Tax Free Counter at MAGNET by SHIBUYA109

The Tax Free Counter, MAGNET by SHIBUYA109, is located in Shibuya, Tokyo.

MAGNET by SHIBUYA109 has a lot to offer!
Our concept is 'Shibuya culture brings different aspects and excitement of Shibuya'. food, music, art and CROSSING VIEW can be seen only here!

Notice

Important Notice

No returns accepted after the tax refund process is completed.
Tax-free goods must be exported by yourself. You are not allowed to transfer or consume the tax-free goods in Japan.
Tax-free goods cannot be purchased for business, commercial or resale purposes.
Please present your passport and the purchased goods at customs upon departure.
If you do not possess the tax-free goods upon departure, you have to pay the consumption tax at customs.

Tax refund eligibility

Summary of tax refund eligibility

Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT stores in the same mall on the same day.
Non-resident foreign citizens with “Temporary Visitor (within 6 months)”, “Diplomat” or “Oﬃcial”
status of residence.
Non-resident Japanese citizens who can provide documentary proof of residing outside of Japan continuously for at least 2 years.

Download the PIE VAT app for free