Enjoy tax free shopping at MITSUI OUTLET PARK and Mitsui Shopping Park with the TOURIST INFORMATION & Tax-free Counter.
Complete your tax refund easily and quickly with the PIE VAT app.
Use the digital Tax-free Counter to enjoy tax free shopping at MITSUI OUTLET PARK and Mitsui Shopping Park. You can easily and quickly complete your tax free process using the "PIE VAT" tax refund app. Check the status of your tax refund process and receive your tax refund on the PIE VAT app.
Enjoy tax free shopping all over Japan at MITSUI OUTLET PARK and Mitsui Shopping Park.
You can easily shop and receive a tax refund at the Tax-free Counter located in various MITSUI OUTlET PARK and Mitsui Shopping Park.
MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA
Visit the Tax-free Counter on the 1st floor of MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA.
Enjoy shopping and dining at the largest outlet shopping mall in Hokkaido: MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA.
MITSUI OUTLET PARK KISARAZU
Visit the Tax-free Counter located near the food court of MITSUI OUTLET PARK KISARAZU.
MITSUI OUTLET PARK KISARAZU is easily accessible from Tokyo and is one of the largest outlet malls. You can take a direct shuttle bus from Shinjuku or Tokyo station to enjoy shopping there.
MITSUI OUTLET PARK JAZZ DREAM NAGASHIMA
Visit the Tax-free Counter located on the 1st floor of MITSUI OUTLET PARK JAZZ DREAM NAGASHIMA.
Enjoy shopping and dining at at MITSUI OUTLET PARK JAZZ DREAM NAGASHIMA
Don't forget to try the local food "Nagoya-meshi" at the food court.
DiverCity Tokyo Plaza
Visit the Tax-free Counter at DiverCity Tokyo Plaza on the 2nd floor near the food court.
A shopping mall is located in Odaiba, near Odaiba Beach.
It is a large-scale commercial facility that integrates shopping, entertainment, and dining. It offers a wide variety of stores, including popular fashion brands, character shops representing Japan, and interactive entertainment for the whole family. Don't forget to enjoy a delicious meal at Tokyo's expansive food court and restaurants.
Mitsui Shopping Park LaLaport FUKUOKA
Visit the Tax-free Counter located on the 1st Floor of Mitsui Shopping Park LaLaport FUKUOKA
Located approximately 20 minutes by car from Hakata Station, LaLaport FUKUOKA is the first “LaLaport” mall to open in Kyushu. It offers shopping, dining, entertainment, and other facilities that can be enjoyed with all five senses, attracting customers of all ages.
Inheriting the identity of a “fruit and vegetable market”, the ”Plaza Circulation Commercial Facility” will be created by integrating a number of unique plazas and commercial spaces while maintaining the identity of a “fruit and vegetable market”.
MITSUI OUTLET PARK OSAKA KADOMA & Mitsui Shopping Park LaLaport KADOMA
Visit the Tax-free Counter located on the 1st Floor of Mitsui Shopping Park LaLaport KADOMA
This facility is the first dual-business complex commercial facility, combining "Mitsui Shopping Park LaLaport" and “MITSUI OUTLET PARK".
It offers a wide range of shopping experiences, from everyday fashion and food to luxury brand shopping. A large food zone will be created on the first floor, occupying approximately half of the floor. It will feature a supermarket, market, food sales, restaurants, fast food, and cafes. At the market where stores of "Kuromon Ichiba" are located, you can enjoy shopping and dining while experiencing the unique atmosphere of Osaka's lively Kuromon Ichiba Market.
Mitsui Shopping Park LaLaport EXPOCITY
Visit the Tax-free Counter located on the 2nd Floor of Mitsui Shopping Park LaLaport EXPOCITY
The EXPOCITY is located close to the center of Osaka and covers an area of approximately 172,000 square meters in front of the Bampaku-kinen-koen Station on the Osaka Monorail.
The Mitsui Shopping Park LaLaport EXPOCITY houses around 300 stores. With the theme of "Bringing together the joy of 'Playing, Learning, and Discovering' all in one place!", it offers unique experiences and excitement through the Living Museum: NIFREL and Japan's tallest Ferris wheel, as well as various sports facilities and multiplexes.
How to Shop Tax-Free in Japan with PIE VAT app and the Tax-free Counter
Step 1. Shop at PIE VAT partner stores and pay an amount including tax
* Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT partner stores in the same shopping mall on the same day
Step 2. Download PIE VAT app, scan the QR code from the store and start refund request on the app
*Highly recommended downloading PIE VAT app before visiting the mall
Step 3. Visit Tax-free Counter
Tax refund eligibility
* You must not be a resident of Japan
* You entered Japan within the last 6 months
Step 4. Refund after the service fee (1.5% of total amount excl. tax) will be available on the PIE VAT app once approved
Your refund will be available on the PIE VAT app and you can withdraw it anytime.
Step 5. Set your withdrawal method on
PIE VAT app and withdraw your refund.
Your refund will arrive your bank account or credit card within 5 - 10 business days.
- No returns accepted after the tax refund process is completed.
- Tax-free goods must be exported by yourself. You are not allowed to transfer or consume the tax-free goods in Japan.
- Tax-free goods cannot be purchased for business, commercial or resale purposes.
- Please present your passport and the purchased goods at customs upon departure.
- If you do not possess the tax-free goods upon departure, you have to pay the consumption tax at customs.
Summary of tax refund eligibility
- Total purchase amount must be at least 5000 JPY (excluding tax) from PIE VAT stores in the same mall on the same day.
- Non-resident foreign citizens with “Temporary Visitor (within 6 months)”, “Diplomat” or “Oﬃcial”
- Non-resident Japanese citizens who can provide documentary proof of residing outside of Japan continuously for at least 2 years.
Questions and Answers about the PIE VAT app
Why do I need to submit my personal information on PIE VAT app?
This information is required by the National Tax Agency in Japan to process tax refunds. PIE VAT is a licensed authorized transmitter of this information. PIE uses industry standard security to ensure data is stored and transmitted securely.
When will I receive my tax refund?
After withdrawing from the PIE VAT app, it may take up to 5-10 business days, depending on the recipient's bank or credit card.
How can I contact PIE VAT support?
You can contact PIE's support team via the live chat on PIE VAT app or online help center page.